Three More Brilliant Tips for Dealing with an Angry Boss

by May 11, 2023

A few years ago, we shared five simple tips on how to deal with an angry boss, and the response was overwhelming! We’re back with even more tips to help you navigate this challenging situation with civility in mind.

According to a survey conducted by the Workplace Bullying Institute, managers and bosses represent a staggering 65% of people who bully in the workplace. That number is far too high, and it’s time to equip yourself with the tools needed to deal with it.

 

Three Tips for Dealing with an Angry Boss

Dealing with an angry boss can be one of the most challenging aspects of the workplace. When tempers flare, it can be difficult to navigate the situation without escalating the issue or damaging the relationship between employee and boss. To help you keep your cool in these situations, we’ve compiled three more brilliant tips for dealing with an angry boss.

 

Keep Your Emotions in Check

While it’s important to empathize with an angry boss, it’s equally important to keep your own emotions in check. Responding with anger or frustration can escalate the situation and make it harder to resolve. Instead, remain calm and professional, and try to approach the situation from a rational perspective.

Remain cool, and collected, no matter how your boss is behaving. Take deep breaths, count to ten, or excuse yourself for a moment to gather your thoughts. It’s important to keep in mind that, while your boss’s behavior may feel personal, there could be underlying stressors or challenges that have nothing to do with you. 

 

Stay Solution-Focused

When dealing with an angry boss, it’s important to focus on finding a solution rather than dwelling on the problem. Avoid getting bogged down in the details of what went wrong or who’s to blame.

Instead, try to focus on finding a way forward. This means working collaboratively with your boss to identify ways to address the issue and prevent it from happening again in the future. By demonstrating a willingness to work towards a solution, you can show your boss that you’re committed to the success of the team and the organization. This approach can also help to build a stronger relationship with your boss, as it shows that you’re focused on the bigger picture and willing to put in the effort to improve the workplace for everyone.

 

Set Boundaries

If your boss’s angry outbursts are becoming a regular occurrence, it’s crucial to take steps to protect yourself and set healthy boundaries. It’s not your responsibility to tolerate any form of mistreatment, and you should prioritize your own well-being above all else.

Consider talking to someone in HR or a higher-up about the situation. They can provide guidance and support, and they may be able to help you address the issue in a constructive way. If that’s not possible, find ways to limit your interactions with your boss, such as delegating tasks to a colleague or communicating via email instead of in-person. Remember, your mental health and well-being are important, and you deserve to work in a safe and respectful environment. 

 

Bonus Tip

Don’t hesitate to seek support and training. As consultants and trainers dedicated to creating positive work environments for all, we understand the challenges that come with dealing with an angry boss. That’s why we offer specialized coaching and training programs to help employees and leaders navigate these difficult situations with confidence and professionalism.

Our team of experts has years of experience coaching abrasive leaders and turning around negative work cultures, and our CEO, Catherine Mattice’s course, provides valuable insights on Handling Workplace Bullying and it’s free for 24 hours!

We’re committed to supporting your company’s growth and success by providing the resources and support needed to create a positive and productive work environment for everyone. If you’d like to learn more about our coaching program designed specifically for abrasive, aggressive, or toxic leaders, snag our ebook, Abrasive Leaders & How to Stop Them: A Coaching Method that Works (which we offered in our previous article). 

Reach out to us and learn how we can help you deal with an angry boss and promote a healthier workplace culture. Navigate difficult situations with confidence and professionalism, and help create a more positive work environment for everyone.

 

Written by: Jennifer Areola

Do you know how much money chronically bad behavior costs your company? Spoiler alert – it’s a LOT higher than you want it to be. Download our data and worksheet to see how it’s costing your organization and what you can do to fix it.

 

About Catherine Mattice

Catherine Mattice, MA, SPHR, SHRM-SCP is President of consulting and training firm, Civility Partners, and has been successfully providing programs in workplace bullying and building positive workplaces since 2007. Her clients include Fortune 500’s, the military, several universities and hospitals, government agencies, small businesses and nonprofits. She has published in a variety of trade magazines and has appeared several times on NPR, FOX, NBC, and ABC as an expert, as well as in USA Today, Inc Magazine, Huffington Post, Entrepreneur Magazine, and more. Catherine is Past-President of the Association for Talent Development (ATD), San Diego Chapter and teaches at National University. In his book foreword, Ken Blanchard called her book, BACK OFF! Your Kick-Ass Guide to Ending Bullying at Work, “the most comprehensive and valuable handbook on the topic.” She recently released a second book entitled, SEEKING CIVILITY: How Leaders, Managers and HR Can Create a Workplace Free of Bullying.

3 Stories That Prove Positive Culture Change is Possible

When SHRM launched their #CivilityAtWork initiative, it felt like a rallying cry for everything we believe in and have been fighting for these last 15 years. Respectful, thriving workplaces are the dream we all share, but let’s be real—getting there isn’t always easy....

A Look Back and Look Forward: Where Are You Headed with Culture?

Culture can make or break a workplace. If that sounds dramatic, but consider this: 94% of executives and 88% of employees believe a strong workplace culture is critical to business success, yet 69% of employees say their organizations lack a culture where feedback is...

Celebrate the Season Without Dividing Your Team: Inclusive Holiday Tips

The holiday season may be billed as the most wonderful time of the year, but it’s often a minefield of conflicts waiting to happen. Holidays are deeply personal, sparking joy and nostalgia for some while leaving others feeling excluded or stressed. With 44% of...

3 Ways to Manage Post-Election Stress at Work and Home This Holiday Season

Elections are more than debates and opinions—they’re emotional whirlwinds that don’t end when the polls close. This year, presidential election stress is breaking records, with reported levels higher than in both 2020 and 2016. And the fallout lingers. A University of...

Post-Election Chaos: 3 Ways to Keep Psychological Safety Intact

According to a survey by the American Psychological Association, nearly 70% of Americans view political discourse as a significant source of stress, and workplaces are no exception. In fact, SHRM reports that political and social tensions have driven workplace...

Your CEO thinks HR is operational, not strategic?

Do these comments resonate with you?  Owners don’t understand that we’re not just paperwork. HR is a punching bag expected to resolve everyone’s mess. There’s no HR budget, no support, and a team of 2 for 300+ employees. Even after a workforce survey, leadership still...

Free Webinar: Unlock Your Managers’ Leadership Potential

Being good at your job doesn’t make you good at managing people. You know this.  You also know the outcome when an individual contributor moves to a manager role without receiving the right training – a struggling team, unclear expectations, conflict, disengaged...

5 Tools for Pitching Culture Change to Leadership

You already know that a strong culture leads to engaged employees, lower turnover, and a healthier bottom line, but convincing leadership? That’s a different story. It's exhausting pushing for changes that are dismissed as “soft skills” or shot down because they don't...

Why leadership’s ‘Hands-Off’ approach to culture is costing you more than you think

Picture this: you’re actively working to foster a positive workplace culture, but managers and leaders are adopting a 'hands-off' approach. At first, it seems harmless, even convenient—but beneath the surface, it's quietly wreaking havoc. Top talent? They're slipping...

Elections and Leadership: 3 Ways Your Reaction Can Impact Your Team

Election season tends to bring division and tension, and it’s hard to avoid. Even if you’ve reminded your team to steer clear of political conversations at work, it’s likely that the topic will still pop up here and there. The truth is, having employees with different...