Crafting an Inclusive Workplace Culture

by Dec 8, 2023

When you think of an inclusive workplace, what pops into your head first? Do you think about having different kinds of people working together, everyone getting along, or everyone having the same chances? How do you describe a workplace where everyone feels included?

Last week, we delved into a critical discussion during our webinar on ‘When Intersectionality and Toxic Behavior Intersect: Managing Toxic Behavior in Relation to Race, Sex, and Gender.’ We had a serious talk about how these issues can overlap, and how to handle them better. The goal was to understand and manage toxic behavior in a way that respects everyone’s background. 

In the workplace, it’s not just having different folks – it’s about making sure everyone feels happy and valued, like they really belong. One way to achieve this is by encouraging open conversations about our differences. By learning about each other’s backgrounds and unique qualities, we create a more understanding and supportive environment. This helps us appreciate the strengths that each team member brings to the table, fostering a sense of unity.

Research indicates that workplaces fostering a sense of belonging experience remarkable outcomes. These include a sixfold increase in the likelihood of generating innovative ideas and a twofold increase in achieving financial objectives. Moreover, employees who perceive the workplace as an environment where they can authentically express themselves exhibit a 42% decreased likelihood of contemplating a job change within a year. Essentially, a workplace characterized by heightened inclusion and contentment among its employees translates into superior business performance.

Leadership that Sets the Tone

The leaders in our workplace play a crucial role in shaping the atmosphere. Inclusive leadership means that those in charge actively involve everyone and make sure all voices are heard. When leaders prioritize inclusivity, it sets a positive example for the entire team. Employees feel more comfortable expressing their ideas, and collaboration becomes a natural part of the work culture. In essence, friendly bosses create a ripple effect, encouraging inclusivity at all levels of the organization.

Good leaders at work are like friendly guides who make everyone feel included and heard. They set a positive example by making sure everyone is part of the team. When leaders are friendly and inclusive, it encourages everyone in the organization to be the same. It’s like throwing a stone in water – the effect ripples out, making everyone feel comfortable sharing ideas and working together. But good leadership isn’t just about being friendly; it’s also about giving clear directions. Leaders who explain where the team is going and why create a roadmap that helps everyone understand their role. This makes the team work better together towards common goals. So, good leaders not only include everyone but also show the way forward in a simple and inspiring manner.

Let’s talk about some simple ways to make this happen!

Learning and Tolerating Each Other’s Differences

Start by helping everyone understand each other better. We can do this by having chats and learning about different backgrounds. This helps us see the cool things each person brings to the team.

 

Inclusive Bosses Lead the Way

The people in charge (bosses and leaders) need to be good at including everyone. This means they listen to everyone’s ideas and make sure everyone feels like they belong. When leaders are good at this, everyone else follows their lead.

 

Groups Where Everyone Fits

Making groups where people with similar interests can hang out is a great idea. These groups can be about anything – like hobbies or where you come from. It’s a cool way to make friends at work!

 

Rules That Treat Everyone Fair

Making sure the rules at work treat everyone the same is really important. This includes things like hiring and promotions. We want to make sure everyone has a fair shot at doing well.

 

Making Everyone Feel Like Family

Lastly, we want work to feel like a big family. We do fun things together, celebrate each other’s successes, and support each other when things get tough. This helps us feel connected and happy at work.

Making a workplace where everyone feels good is something we all need to work on. By learning about each other, having leaders who include everyone, joining cool groups, having fair rules, and making work feel like a big family, we can create a workplace where everyone belongs. And when everyone feels welcome, we all do better!

We Walk the Talk

Here at Civility Partners, we don’t just talk about inclusivity – we live it. In our workplace, practicing and promoting inclusivity are a fundamental part of our culture. We actively embrace diversity, value every team member’s unique contributions, and work towards creating an environment where everyone feels respected, heard, and truly included. It’s not just a concept for us; it’s a daily commitment to fostering a workplace that celebrates the strength found in our differences.

Ever wondered how you can transform your workplace into a more inclusive and welcoming environment? Visit our website now. We offer comprehensive training programs to equip you with the skills and knowledge needed for a positive workplace transformation. Let’s build a workplace where everyone feels welcome, diverse, and included – a culture that benefits us all!

 

Written by: Jennifer Areola

When it comes to DEI, language matters…and it’s constantly evolving. Are you using the right terminology in your organization? Download our DEI Terminology Cheat Sheet and see how you stack up.

 

About Catherine Mattice

Catherine Mattice, MA, SPHR, SHRM-SCP is President of consulting and training firm, Civility Partners, and has been successfully providing programs in workplace bullying and building positive workplaces since 2007. Her clients include Fortune 500’s, the military, several universities and hospitals, government agencies, small businesses and nonprofits. She has published in a variety of trade magazines and has appeared several times on NPR, FOX, NBC, and ABC as an expert, as well as in USA Today, Inc Magazine, Huffington Post, Entrepreneur Magazine, and more. Catherine is Past-President of the Association for Talent Development (ATD), San Diego Chapter and teaches at National University. In his book foreword, Ken Blanchard called her book, BACK OFF! Your Kick-Ass Guide to Ending Bullying at Work, “the most comprehensive and valuable handbook on the topic.” She recently released a second book entitled, SEEKING CIVILITY: How Leaders, Managers and HR Can Create a Workplace Free of Bullying.

Make a Positive Impact & Earn $ With Civility Partners

You read our blog every week because you care about an inclusive work environment for all individuals at all levels. Either you consult in a similar space, or want to have an impact on your own workplace. For the past 15 years, Civility Partners has been on a mission...

How to Coach Abrasive, or Bullying Leaders

Consider that abrasive leaders, or workplace bullies, engage in aggressive behavior mainly because they’ve been allowed to by their own boss, even encouraged to through promotions, accolades and increased pay.  Their high value to the organization (e.g., sales,...

MIT, Glassdoor, and Deloitte all say people care more about culture than pay: Why aren’t you focused on culture?

Research everywhere speaks volumes. It consistently highlights a significant shift: People care more about workplace culture than their salaries. So, why aren't more companies prioritizing workplace culture?   The Disconnect: Why Culture Gets Overlooked Here are...

3 Reasons Your Hiring Process is Too Lengthy and How to Fix it

Hiring the right person is essential, but a drawn-out hiring process can harm your organization more than you might realize. Missed opportunities, decreased productivity, and losing top candidates to competitors are just a few of the costly consequences. While being...

5 Skills Your Managers Need (But Probably Don’t Have) to Effectively Interview Job Applicants

Did you know that 76% of hiring managers admit that attracting the right job candidates is their greatest challenge? Why? Because many managers lack key skills needed for effective interviewing. Culture matters to employees, but it’s just as crucial for hiring. Keep...

Concerned about discussions of opposing political views at work?

Election season is here, bringing with it a flood of discussions, debates, and distractions. Add global tensions dominating the news, and it's easy to see why employees might struggle to stay focused… especially if they have opposing views from their colleagues… and...

3 Savvy Ways to Spend Your Budget Surplus

It’s halfway through the year, and for some companies, the fiscal year is wrapping up, leaving them with an unexpected budget surplus.  While it might be tempting to funnel these extra funds into new equipment or throw after-hours parties, there's a more strategic...

Implicit Bias Training That Works

A significant barrier to achieving a diverse and inclusive workforce is implicit bias. Implicit bias occurs when, for instance, you hear the word "engineer" and immediately assume it is a man, or hear "teacher" and assume it is a woman. Have you ever been guilty of...

Over 50% of Workers Now Value Balance and Belonging Over Climbing the Corporate Ladder

Yesterday, I came across research by Randstad and it really got me thinking about how much the workplace landscape is changing. This study included insights from 27,000 workers worldwide and what really caught my attention was that nearly half of the respondents—47%,...

Your Culture Matters as Much as Your Legal Compliance

Legal compliance serves as the bedrock of any organization. While it lays the foundation, a positive workplace culture breathes life into your organization. A strong, supportive culture fosters employee engagement, boosts morale, and enhances productivity.  This...